Don’t wait until you fall behind on your bill to ask for help. If you expect to have trouble paying your bill, let us help by seeing if you’re eligible for assistance using Lumin Spot Aid. If you’re eligible, we’ll make a small payment on your behalf - usually about $25 - once every 60 days. Just text ASSIST. It's that easy.
Lumin was created in 2014 through a partnership of the Delta Institute, IDEO, ISEIF, Faith in Place, and Atomic Object as a project, DeltaLumin, to educate low and moderate income consumers about the Illinois smart grid. The project quickly grew into the product we call Lumin. We are looking forward to a launch in 2019 in Illinois and beyond.