Help struggling customers keep their lights on.
Litebill helps striving utility customers manage their bills by providing instant, preventive subsidies before customers get into trouble with their bill. Instant eligibility testing, spending notifications, flexible mobile payments, and proactive subsidies help customers keep the lights on.
Customers having trouble paying bills? Let them know you're here to help.
Over 16 million utility customers have trouble paying their bills each month. With help only available once a year and assistance programs difficult to access, it’s easy to fall behind on bills. Litebill makes it easier for utilities to manage assistance programs. Get customers help before they get behind.
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How Litebill Works
Using our intelligent eligibility API, customers can be instantly means tested. We can set and manage preventive subsidies with our subsidy management platform. Our experience with utility data, mobile payments and messaging services can help communicate with customers before they become uncollectable accounts, encouraging payments and avoiding collections.
Help Customers Manage Their Energy Bill
Litebill - Partners
Litebill started in 2014 through a partnership of the Delta Institute, IDEO, ISEIF, Faith in Place, and Atomic Object as DeltaLumin, to educate low and moderate income consumers about the Illinois smart grid. The project grew into the product we call Litebill.
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